Support :: Customer Service

Customer Service Representative

How Much Does It Pay?
$32,000+

What Education Do I Need?
High School/GED, Associates Degree, Bachelors Degree

What Would I Do At This Job?

• Contact customers to respond to inquiries, resolve customers’ problems, solicit sale of new or additional services or products, and keep track of all customer interactions and transactions
• Determine charges for services requested, collect deposits or payments, or arrange for billing
• Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers.

Where Can I Go For Work?

• Buffalo
  • Cleveland BioLabs, Inc.
  • Ethox International, Inc.
  • Gaymar Industries, Inc.
• Rochester
  • Bio-Optronics, Inc.
  • NALGENE NUNC, Thermo Scientific
  • iCardiac Technologies, Inc.
  • Bausch & Lomb, Inc.

Where Can I Go For Education & Training?

• Buffalo State College
• Canisius College
• Erie Community College
• Genesee Community College
• Jamestown Community College
• Niagara County Community College
• Niagara University
• SUNY at Fredonia
• University at Buffalo

Where Can I Learn More?

NY CareerZone

• Customer Service Representative